Tag Archives: Self catering accommodation Rosebank

Liz at Lancaster has AA Quality Assured Superior badge renewed

  Our AA assessor gave a glowing report after her annual visit to assess us for the AA Quality Assured Accommodation . Here are some excerpts for her report: ‘Following their 2012 Certificate of Excellent, Liz at Lancaster has just been awarded a Winner of Trip Advisor’s Traveller’s Choice Awards 2013. It is difficult to [...]

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Customer loyalty is all !

A repeat guest who comes out with an international law delegation chooses to  stay here at Liz at Lancaster rather than with his colleagues at a 5 star hotel in Sandton. When he booked again I thanked him as always for his loyalty to us. His reply was:  ’A familiar suite, comfortable bed, your wonderful [...]

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Liz at Lancaster wins 2013 Certificate of Excellence from Tripadvisor

We’re delighted to have received this news today: TripAdvisor is delighted to recognise Liz at Lancaster Guesthouse with a 2013 Certificate of Excellence.This prestigious award, which places you inthe top-performing 10% of all businesses worldwide on TripAdvisor, is given tobusinesses that consistently earn high ratings from TripAdvisor travellers.

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The Phoenix arises – 54 on Bath

The Grace hotel in Rosebank started as part of the Brand’s family-owned and run group of hotels.  The first of these hotels was the Mount Grace in the Magaliesberg.   In 1983 Chippy Brand and his wife, Cynthia, with no training in the hospitality industry, transformed the venue from a run-down church camp into a popular [...]

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Liz at Lancaster has been honored in the 2013 Tripadvisor Travelers’ Choice Hotels Awards

We’ve been informed  that we’ve been chosen as a winner in the B&Bs and Inns category by TripAdvisor in its 2013 Travelers’ Choice® awards.    At no 25 we just scraped in, but we are one of only 2 guesthouses in Gauteng to make it into the top 25 in South Africa.  Out of 25 award [...]

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