Category Archives: Tourism news

Researching travel, touring and accommodation on-line: Digital Apartheid

For many years I have been referring my guests to local tour guides when they want to do a Soweto tour. Recently I have been helping one of these tour operators redesign and structure a new website (no technological input you understand! – simply layout, navigation and text copy). Yet again it has brought home [...]

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The 2013 Lilizela Awards

The new national tourism and travel awards programme resulting from the merging of the AA Accommodation Awards and the Imvelo Awards [for Responsible Tourism] is backed nationally by the Department of Tourism and the Tourism Grading Council of SA [TGCSA]; and locally by the Gauteng Tourism Authority [GTA]. The name Lilizela indicates immediately some of [...]

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Liz at Lancaster has AA Quality Assured Superior badge renewed

  Our AA assessor gave a glowing report after her annual visit to assess us for the AA Quality Assured Accommodation . Here are some excerpts for her report: ‘Following their 2012 Certificate of Excellent, Liz at Lancaster has just been awarded a Winner of Trip Advisor’s Traveller’s Choice Awards 2013. It is difficult to [...]

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Customer loyalty is all !

A repeat guest who comes out with an international law delegation chooses to  stay here at Liz at Lancaster rather than with his colleagues at a 5 star hotel in Sandton. When he booked again I thanked him as always for his loyalty to us. His reply was:  ’A familiar suite, comfortable bed, your wonderful [...]

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An iconic sculpture of an iconic man

  I have had the privilege of knowing Marco Cianfanelli since he was a Fine Arts and Art History student at Wits many years back and have followed his career with great interest. I was of course well aware of his monumental sculpture of Mandela constructed at the site of Mandela’s capture near Howick on that [...]

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