Category Archives: Liz at Lancaster News and Views

The 2013 Lilizela Awards

The new national tourism and travel awards programme resulting from the merging of the AA Accommodation Awards and the Imvelo Awards [for Responsible Tourism] is backed nationally by the Department of Tourism and the Tourism Grading Council of SA [TGCSA]; and locally by the Gauteng Tourism Authority [GTA]. The name Lilizela indicates immediately some of [...]

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Spring has sprung …at Liz at Lancaster

Reminds me of the ridiculous little ‘poem’ we used to recite as kids …. Spring has sprung The Grass has ris This is how the birdies is                                                         [...]

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Liz at Lancaster announced as a provincial finalist in the Lilizela Awards

   The Tourism Grading Council has launched a new award programme: the Lilizela Awards which now incorporates the AA Awards programme.Five award categories will be presented this year: service excellence emerging entrepreneur of the year sustainability universal accessibility the minister’s award.  The Lilizela Tourism Awards were launched at INDABA 2013 by the South African National [...]

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Liz at Lancaster has AA Quality Assured Superior badge renewed

  Our AA assessor gave a glowing report after her annual visit to assess us for the AA Quality Assured Accommodation . Here are some excerpts for her report: ‘Following their 2012 Certificate of Excellent, Liz at Lancaster has just been awarded a Winner of Trip Advisor’s Traveller’s Choice Awards 2013. It is difficult to [...]

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Customer loyalty is all !

A repeat guest who comes out with an international law delegation chooses to  stay here at Liz at Lancaster rather than with his colleagues at a 5 star hotel in Sandton. When he booked again I thanked him as always for his loyalty to us. His reply was:  ’A familiar suite, comfortable bed, your wonderful [...]

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